Privacy Policy

1. Introduction

RayBeam Softech ("we", "our", or "us"), based at 19, Aanand Nagar, Idar, Gujarat, India, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website (raybeamsoftech.com) and services.

By using our website or services, you acknowledge you have read and understood this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number submitted via contact forms
• Company name, project details, and budget ranges
• CV/resume data submitted through our careers page
• Newsletter subscription email addresses

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent, referral sources (via Google Analytics)
• Cookies (see section 6 below)

3. How We Use Your Information

• To respond to enquiries and provide the services you request
• To send project updates, proposals, and invoices
• To send newsletters and marketing emails (with your consent)
• To improve our website and services based on usage analytics
• To comply with legal obligations
• To prevent fraud and ensure website security

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data under the following legal bases: Legitimate Interests (enquiry responses, service delivery), Consent (marketing communications, cookies), and Contract Performance (active client projects).

5. Data Sharing

We do not sell your personal data. We may share data with trusted third parties only where necessary:

• HubSpot — CRM and email communication (USA, EU-US Data Privacy Framework)
• Google Analytics — website analytics (data anonymised where possible)
• Email providers — for sending transactional emails
• Legal authorities, where required by law

6. Cookies

We use cookies to improve your experience. Categories:

• Essential cookies — required for the website to function (cannot be disabled)
• Analytics cookies — Google Analytics (opt-in via cookie banner)
• Marketing cookies — used to personalise ads where applicable (opt-in only)

You can manage cookie preferences via the banner shown on your first visit or by adjusting your browser settings.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined above: enquiry data for up to 2 years, client project data for up to 7 years (legal/tax requirements), newsletter subscriber data until you unsubscribe.

8. Your Rights

Depending on your jurisdiction, you have the right to: access your data, correct inaccurate data, request deletion ("right to be forgotten"), object to processing, withdraw consent, and data portability. To exercise these rights, email us at privacy@raybeamsoftech.com.

9. Security

We implement industry-standard technical and organisational measures to protect your data — including HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, but we take reasonable precautions.

10. International Transfers

As an India-based company serving global clients, your data may be processed in India, the USA, or the EU depending on the service providers used. Where applicable, we ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last Updated" date at the top of this page. Your continued use of our services after changes are posted constitutes acceptance.

12. Contact

For privacy-related questions or to exercise your rights:
Email: privacy@raybeamsoftech.com
Phone: +91 74350 52677
Address: 19, Aanand Nagar, Idar, Gujarat – 383430, India